Degnan Design-Build-Remodel of DeForest received a 2019 Guildmaster Award from GuildQuality for customer service within the residential construction industry.
Degnan is one of more than 300 businesses within the residential construction industry to be recognized by GuildQuality for customer care. There were more than 700 eligible applicants.
“Our teams works diligently to ensure client satisfaction,” said Abe Degnan, owner of Degnan Design-Build-Remodel.
In determining which businesses received the 2019 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. Two primary metrics were considered for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Degnan Design-Build-Remodel achieved a recommendation rate of 100 percent from their customers surveyed by GuildQuality in 2018. Their lifetime recommendation rating stands at 98 percent, surveying clients since 2009.
For more on the 2019 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.