The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) would like to shed some light on the often-complicated matter of helping renters understand their rights and responsibilities when entering or leaving a rental agreement.

“There are a number of financial risks and legal requirements to consider for those heading into or leaving rental properties – especially with regard to their security deposits,” said Lara Sutherlin, Administrator for the Division of Trade and Consumer Protection. “To receive as much of the security deposit as possible at the end of a lease, a renter should take the time to get educated about their responsibilities in the transaction and the steps they need to take when moving into or out of a rental.”

The simplest way to start learning about your rights as a tenant is to download a free copy of DATCP’s “Tenants’ Rights and Responsibilities” fact sheet. For even more information, DATCP’s “Guide for Landlords and Tenants” digs deeper into these topics and is a valuable resource for both property owners and renters alike.

DATCP receives more than 1,000 landlord/tenant complaints each year, with most involving issues related to security deposits. So whether you are moving into or out of a rental property, consider the following tips to protect your deposit:

If your lease requires a security deposit, you have seven days from the first rental date to complete a check-in report that notes pre-existing conditions. If you fail to return a check-in sheet within seven days, you may be giving up your right to contest some security deposit withholdings for pre-existing conditions. Take photos (or videos) of any damages, submit copies of the photos to your landlord with the report, and keep a copy of all of these materials for yourself.

At the start of a tenancy, the landlord must provide you with the name and address of a person who can be readily contacted regarding maintenance problems. But unless otherwise agreed, tenants are usually responsible for routine minor repairs and are required to comply with any maintenance and sanitation requirements imposed on tenants by local housing codes.

If you have questions about your rights as a tenant, contact the Consumer Protection Hotline at 800-422-7128 or via email: You can also find resource materials and file a complaint online at track?type=click&enid=ZWFzPTEmbXNpZD0mYXVpZD0mbWFpbGluZ2lkPTIwMTkwODA5Ljg5NDQ5NDEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwODA5Ljg5NDQ5NDEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xNzEyODU5MiZlbWFpbGlkPWNvdXJpZXJuZXdzQGhuZ25ld3MuY29tJnVzZXJpZD1jb3VyaWVybmV3c0BobmduZXdzLmNvbSZ0YXJnZXRpZD0mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&104&&&” rel=”noopener” target=”_blank”}{/a}{span class=”Apple-converted-space”} {/span}or on Twitter:{span class=”Apple-converted-space”} {/span}{a href=”” rel=”noopener” target=”_blank”}@wiconsumer{/a}.{/span}

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