Many in the community are feeling the effects of the COVID-19 pandemic. Some people are anxious about getting the virus, or passing it on to vulnerable friends or family members, but there are also the economic impacts that have affected people’s lives.

Social isolation, job loss, economic losses, increased health care needs and the anxiety about the future have also led to an increase in the need for services, including mental health care.

Jefferson County Human Services and other resources are available for people to get assistance during this difficult time.

Economic support, such as help with insurance plans, Foodshare and energy assistance are available.

“Representatives are ready to take your call through the Southern Consortium,” Jefferson County Health Department Director Gail Scott said. “Some of the rules have been revised to make these benefits more available. So, even if a person has been turned down in the past, they can see if they are eligible.”

Call 1-888-794-5780 for assistance or go to

To request mental health and/or substance use services, or people in crisis, should call 920-674-3105 anytime, 24 hours a day, seven days-a-week

The NAMI Waukesha After Hours Peer Support Line is a specific phone line where people who are experiencing emotional difficulties can call in and speak to a peer specialist for support, guidance, or just to have someone with whom to talk and explore ideas together. Sometimes callers may need referral to more comprehensive supports, but, more often, peers are able to provide the support that callers need to move forward with their days in a positive, recovery-oriented direction.

The Peer Support Line is not for crisis calls. Persons who need immediate help should call 911 for emergencies. The peer line is 262-409-2752 Saturdays and Sundays 2-6 p.m.; Mondays, Thursdays and Fridays, 6-9 p.m.

For child and family services, call 920-674-3105 24 hours a day, seven days-a-week.

For any question or need related to an adult with a disability or for adults over the age of 60, call the Aging and Disability Resource Center (ADRC) at 866-740-2372 TTY/TDD/Relay: 800-947-3529 or Email:

See the Jefferson County Human Services website for more services or call 920-674-3105.

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